Partners have the ability to take leads off hold to resume the approval process with them. Taking a lead off hold will place it back in the lifecycle status it was in prior to it becoming on Hold (either Assigned or In-Progress) and it will be moved to one of those lifecycle status tabs. You can take place the lead back on hold at any time.
Instructions to take a foster lead off of "Hold"
Step 1: Login to the portal, go to Leads > Ready Now Leads > On Hold tab view
Step 2: Click on the lead’s name in the table to access all details for that record
Step 3: In the record details view, click the button "Re-activate from Hold"
Taking a lead off hold will place it back in the lifecycle status it was in prior to it becoming on Hold (either Assigned or In-Progress) and it will be moved to one of those lifecycle status tabs.
You can take place the lead back on hold at any time.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article