Leads are distributed to your organization based on the service area information you provided at onboarding.  It is possible to turn on/off leads distributed to your organization.  This can be done by county, and via the My Organization page of the Partner Portal.

Instructions to update service area

Step 1: Login to the Partner Portal 

• See how to login

Step 2: Navigate to the "My Organization" page 

Step 3: Scroll down to the "Areas Served" section and use the check boxes to turn on (checked) or turn off (unchecked) leads coming to your organization by county.

If there is a county NOT listed that you believe should be listed for your organization, that will need to be added by The Contingent. Please reach out to help@everychildtn.org to make that request.